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A key part of managing any environment
is the ability to track and trend usage and identify anomalies in the
blackberry network. This helps in capacity planning,
load balancing and usage accounting.
Important to this is setting up a central collection point for all the
messaging related resources - Blackberry servers & Devices, email servers, SMTP servers, anti-spam
devices, anti-virus plug-ins, fax servers, instant-messaging servers etc.
- Routing bottlenecks & traffic management - determine bottlenecks by analyzing metrics on
server-to-server traffic, server
availability, mail
delivery times, replication and mail store content
- Service Level Agreement Compliance - automate the measurement
& trending to check to what extent
average message delivery
times & system availability meets documented standards
- Accuracy of Server configuration - tune the overall system
configuration based on actual usage. See how shared resources
are used by different sites and departments, balances
server workload and estimates bandwidth and servers resource
utilization, based on historical data.
- Capacity Planning & Usage Analysis
- by
supplying complete statistics on a company’s email system, including
message delays and NDR statistics, the amount of
messages circulating in the system; top senders and receivers, mailbox and public folder storage trends, information store
contents and replication traffic information
- Active Monitoring of User Experience - monitor how long a
user takes to log into a mailbox, access a calendar etc.
- Realtime flow - availability between internal email servers,
Blackberry devices and connections to the Internet.
- Performance Counters - perfmon, event logs,
Dial-In, IP and SLA Management with no agents required on the
monitored servers.
- Centrally manage and report on PST files, which are collectively stored on files servers and
individual users’ hard drive.
- Detect anomalies to Network Behavior and provide real-time visibility into all
activity across the network enabling fast identification, measurement and
response to threats and policy infractions as they develop.
Email Reporting White Papers & Best Practices for:
Solutions:
OmniAnalyser
optimizes email routing and reports on Service Levels and usage for
Cost-Recovery by delivering metrics on all messaging traffic, server
availability, mail
delivery times, replication and mail store content for Microsoft
Exchange, Lotus Notes, Blackberry & Instant Messaging.
Mailscape offers a one-look dashboard
that enables you to monitor your environment’s vital Exchange,
Blackberry & Active Directory components with a quick glance at a
single screen. At the same time, Mailscape’s advanced reporting
provides both the real-time data and historical trending you need to
optimize system performance and to plan for the future.
TOPPER Email Point-to-Point Server Monitor -
monitors realtime flow-availability between internal email servers,
Blackberry devices and connections to the Internet with no remote agents.
Windows Server Monitor component monitors perfmon, event logs,
Dial-In, IP and SLA Management with no agents required on the
monitored servers.
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