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The latest version of the Mailscape suite adds significant reporting improvements.  Insights, the reporting feature, marks the introduction of a new reporting engine that lets you see and work with the reporting data collected, using a modern, responsive interface. Starting with a dozen of the most frequently-used reports, all existing reports will migrate to the new Insights engine.

 

 

You can sort columns, group data by dragging column headers into the grouping area, and export the report easily to PDF or Excel. Many of our enterprise customers use our products’ reports to help generate key performance indicators (KPIs) for their executive management or to track long-term trends over time, both of which get much easier with these new features.

Along with Insights, two new sets of reports have been added to Mailscape 365: one for Active Directory Federation Services (AD FS) usage and security, and one for Office 365 mail transport actions such as DLP rule hits. Reports on Office 365 license usage, suppressing expired trial licenses and handling the new workloads (including Customer Lockbox and Delve Analytics) have been improved.

In the “reducing MTTR” category, Mailscape will integrate with SNMP-based monitoring solutions—whenever we detect that a monitored parameter has gone into or out of an exception range, we can fire a trap to the destination of your choice. This makes it easy to tie our powerful application-aware logic to your existing Microsoft SCOM, HP OpenView, or other SNMP-aware components. In Mailscape, we also added monitoring for disk performance counters and the ability to set monitoring exclusions for individual Exchange databases.

This version offers full support for Exchange 2016 and Skype for Business 2016.