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Zurich Insurance, Schaumburg Illinois

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OfficePath - Streamlining the worldwide e-mail system

Zurich Insurance is one of the largest insurance companies in the world, operating in many international countries. For computer processing in the United States, Zurich has established the Zurich Megacenter in Schaumburg, Illinois, a datacenter providing computer services on behalf of four of the Zurich operating subsidiaries: Maryland Insurance, Fidelity & Deposit, Zurich American and Universal Underwriting.

Historically, electronic mail in each operating company had developed from different backgrounds including IBM's OfficeVision/MVS and OfficeVision/400, Attachmate ZIPmail, Lotus cc:Mail, Computer Associates Bulletin, as well as the internally developed system, ZPOST. As each company has been integrated into the Zurich group, the need for inter-communication between the 17,000 users has flourished as well as the need for communicating with headquarters in Switzerland, the Internet and other subsidiary companies around the world.

Until recently, DISOSS had been in place as the router between these systems. As part of an ongoing streamlining and consolidation process within the Megacenter, Zurich agreed to implement OfficePath/SNADS to replace DISOSS as the routing product.

The effect has been dramatic. The Megacenter was able to implement the integration between the various e-mail systems over a period of two weeks. "Much of this was due to the facilities available in OfficePath" comments Barry Neff, Manager of Technical Services. "OfficePath allowed us to define generic nodes instantly on-line, saving an incredible amount of time and effort". As the use of OfficePath has grown, Zurich has also found the diagnostic tools and utilities very beneficial for more easily tracking and auditing mail through the network.


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