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View
Buyers
guide & |
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Buyers Guide |
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FREE
White Papers |
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Cross-Platform End-to-End Messaging
Transaction Analysis with OmniAnalyser
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Instant Messaging Service Level Reporting using OmniAnalyser
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Best Practices for Proactively Monitoring the
BlackBerry network.
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IT Services Monitoring with OmniAnalyser
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Advanced Reporting techniques to Optimize Exchange, &
Blackberry Performance & Availability
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Robotic Testing to measure Messaging Services Quality from an End-User Perspective
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You can't manage your email until you measure
it.
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Modern business environments, being significantly dependant on IT services, face the growing challenge of understanding and managing service availability to end-users. Can users actually do the work that they are supposed to do? A simple and direct “yes or no” and “if yes then how well” is what service management software has to deliver. Thiss paper discussed how OmniAnalyser™ automatically checks the availability of all core IT services to the end-user, allowing Operations to monitor performance in real time and provides historical knowledge via out-of-the-box web reports for Service Level Management. Some of the services, on which OmniAnalyser monitors and reports are:
Please complete the details below and hit 'Request Report" to get a copy of the Report. The report will be emailed to the email address you specify. Please note we do not send reports to personal email addresses such as hotmail.com, aol.com etc. |
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