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Preventing Policy Infractions

The 7 Deadly Sins of Email & How you can Protect against them

Reducing Costly Compliance Liabilities by Automating the Delivery, Acceptance & Auditing of Corporate Policies

The 5 Critical Stages: Best Practices for Delivering Corporate Policies

Why Most Acceptable Use Policies Fail and how to rectify this

Email Discovery, Classification, Archiving & Mailbox Size

Email Archiving LifeCycle Checklist: the questions to ask before committing to an Email Archiving solution

Why today's Email Archiving Solutions alone are unable to meet your E-Discovery needs

The Challenge of Managing PST Files - do I Eliminate Them or Live With Them?

Applying User Classification to Manage Email Security & Retention in the Enterprise

Enforcing Corporate Compliance Policies in Your Lotus Notes & Microsoft Exchange Email

Reducing the time to restore Microsoft Exchange Email from edb backups

Email Discovery from existing Lotus Notes & Microsoft Exchange mailboxes


Instant Messaging Management & Archiving Solutions for 
Lotus Sametime & Microsoft OCS

Industry Analysts say Instant Messaging usage is growing at alarming rates. Osterman Research recently reported that fifty-two percent of organizations are using IM for real-world business applications. Customers driving this growth are demanding better collaboration, compliance and usability tools for interaction between employees as well as communication with Customers and Suppliers.

ReSoft International offers a suite of tools to add value to the use of Instant Messaging Solutions

  • OCS Archive Viewer - OCS Archive Viewer allows a Compliance Officer, supervisor or end-user to view OCS IM chat history from within their OCS client.
  • OCS Instant Alert Manager - Instantly broadcast important information to all or a selection of OCS users, Schedule Announcements for Automatic Delivery, Turn OCS into a Real-Time News Medium.
  • OCS Deployment Manager - streamline the otherwise complex process of deploying OCS R2 and performing change management processes.
  • 17a-4 Data Parser™  extracts messaging data provided by many platforms such as OCS, Blackberry, LiveMeeting and Bloomberg and converts into compliant .eml or .msg files for import into the archive retention system of choice.
  • Sametime Buddy List Manager - manage the otherwise-complex task of viewing, updating, renaming, and modifying Sametime Buddy List entries for people, groups, or entire networks of Sametime users. Without this tool Buddy Lists gradually become out-of-date as user information changes. The tool allows you to automate the refreshing of Buddy Lists from the Notes Address Books as they get updated and dynamically create new Buddy Lists.
  • Instant Disclaimers for Sametime - automatically Deliver Administrator-controlled Disclaimer Messages. Reduce Potential IM Abuse and Legal Risks of IM Abuse.
  • Moderated Chat for Sametime - Centrally-controlled Virtual Meetings - Efficient, Real-time Communications Between Large Groups of People Role-based Attendance with a Live Moderator to Control the Flow of Information.
  • IMtegrity Archiving for Lotus Sametime - securely log, save and archive IBM Lotus Sametime client chats.. 
  • TeamSessions Persistent Chat Rooms for Lotus Sametime - allow teams to share ideas and documents in a persistent, secure real-time Sametime chat room. Teams and organizations can quickly build a group community and communicate in real-time, without losing valuable information or discussions as users log in and out.
  • Queue Manager for Lotus Sametime - publish a single Sametime id for a group of experts and use Queue Manager to create virtual queues that sort chat requests and direct them to the next available queue agent. Great for IT and HR help desks, website sales & support teams.
  • OmniAnalyser for Sametime & OCS optimizes Sametime & OCS routing and reports on Service Levels and usage for Cost-Recovery by delivering metrics on all messaging traffic, server availability, mail delivery times, replication and mail store content for Microsoft Exchange and Lotus Notes.
 

Need more information or pricing?  Contact Us.

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