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:: Eliminate PST files, PST Search
:: Active Directory Management
:: Distribution List Management
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:: Data-Loss Prevention
:: Email Encryption, Digital Rights
:: Availability, Metrics, Alerting
:: Outlook Calendar Tools
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VitalSigns:

Verifies that Domino servers will respond to Notes client requests
Detects Pending and Dead Mail pileups by directly querying the mail.box files
Monitors Blackberry Pending, Expired, Filtered, Sent, and Received Messages
Monitors Sametime Chat, n-Way Chat sessions, Places, and Users
Verifies and manages Domino Server Tasks,
Implemented as a Notes client, so nothing is installed on servers

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Email Metrics, Alerts

Cross-Platform End-to-End Messaging Transaction Analysis with OmniAnalyser

Instant Messaging Service Level Reporting using OmniAnalyser

Best Practices for Proactively Monitoring the BlackBerry network.

IT Services Monitoring with OmniAnalyser

Advanced Reporting techniques to Optimize Exchange, & Blackberry Performance & Availability

Robotic Testing to measure Messaging Services Quality from an End-User Perspective

You can't manage your email until you measure it.

VitalSigns - monitoring Blackberry BES Servers

Key Points

Uses SNMP to query the BES Server, so nothing installed on the BES server
Verifies that BES Services are running
Verifies that the server is connected to the Service Provider (SRP)
Monitors Pending, Expired, Filtered, Sent, and Received Messages
Can 'ping' specific test devices to verify end-to-end connectivity
Maintenance Windows are supported
Also monitors devices and users, see links above

BlackBerry Enterprise Servers are especially critical because the typical end user tends to be a high-strung executive. Downtime is simply not acceptable.

Pending Mail Overview as seen in a browser client

Advanced BlackBerry Scanning

Click the test button when configuring your BES server for monitoring to verify connectivity and get current status, as shown below:

Monitor BES Server components