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Compliance Attender Delivers:

Journaling: a robust journal of every message that has been sent or received, replaces the inefficient Domino journal mechanism

Filtering: provides administrators with a variety of message management options to control:

·     Data leakage of sensitive information outside the enterprise

·     Internal SPAM (for example, restrict messages based on group membership, recipient count, or total message size (the space required to store all copies of the message)

·     The enforcement of acceptable use policies

Classification: automatic classification (tagging) of messages based on a user-defined dictionary of terms

Disclaiming: offers the ability to automatically attach sophisticated, rule-based disclaimers to outgoing mail messages

Analytics: statistics collection and reporting

 

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IT Services Monitoring with OmniAnalyser
Advanced Reporting techniques to Optimize Exchange, & Blackberry Performance & Availability
Robotic Testing to measure Messaging Services Quality from an End-User Perspective
You can't manage your email until you measure it.


Compliance ATTENDER FOR LOTUS DOMINO
Realtime Interception & Inspection of EMAIL 


Compliance Attender for Lotus Notes is designed to intercept, inspect and manage email communications in real-time. Compliance Attender replaces the native Lotus Domino journal capture capability [compare it to Domino] with a more efficient, highly-flexible and configurable rules engine.

Compliance Attender provides the ability to either prevent messages from being routed (filtering) or save a copy of the messages (journaling), as they arrive within the mail.box on any Domino server within your environment. You can configure Compliance Restrictions (rules) to be generic for all mail accounts (any user/mail-in database) or you can get very specific to only manage messages that have a specified value in the sender or recipient, which allows you to focus your attention to a subset of users.  

There are currently two distinct, mutually exclusive functions that you can perform (more modules will be released in the near future)

Filtering

This prevents messages from being released to the router if they are non-compliant with any Compliance Restriction. For instance, you could configure a Compliance Restriction to prevent the emails from being released to the router, if an invalid domain is specified for the sender or any recipient. Another example is if a user is sending a 10mb message to 1,000 recipients (internal), the overall delivery size would be 10gb, which might use more space that you would desire one message to consume.

Methods such as a pattern matching that of a Social Security Number or Credit Card provides you with the ability to prevent an email from being routed if private information is included.

 

This restriction will prevent the routing of any message that has a sender or recipient to/from the ‘acme.com’ domain. However, if the email is sent internally and there are other recipients besides those with an ‘acme.com’ domain, all other recipients will receive the email, since the ‘Apply filter only to indicated recipients’.

In addition to preventing messages from being released to the router, you have the option to save a copy of each non-compliant message within a Compliance Attender Graveyard database. This information can be very useful when you need to determine the most common reason for the filtering of messages. You can configure Compliance Attender to add all messages into a single Compliance Attender Graveyard database or you can define multiple Compliance Attender Graveyard databases, with each to hold a subset of the messages.

Journaling

This will keep a copy of every message, regardless if the message is inbound or outbound. This is vital when you need to comply with a legal need that has been defined. For instance, you could specify to journal a message if it either is sent from or sent to a specific domain and/or recipient. You can also get content-specific, such as journaling any message that contains specified words/phrases.

This restriction will journal all messages, regardless of the message direction (inbound or outbound), into a single Compliance Attender Journal database.

Just like the Compliance Attender Graveyard databases, you can specify where you want to store the journaled messages. This could be one Compliance Attender Journal database for all messages, or you could specify to add the journaled messages to different journals, depending on your specified criteria.

Legal implications are very prominent in today’s business world regarding the content of messages. Compliance Attender was created to allow you to ensure that the messages routing within your Domino infrastructure are compliant to your needs.

 

 

Sherpa Software LLP

 

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