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Buyers Guide |
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Benefits:
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Do you need a way to instantly broadcast critical information, either company-wide or to certain groups of users? Do you need to schedule announcements for delivery to certain users or groups of users at a specific time? Instant Alert Manager adds the power of real-time communications to your need to quickly disseminate time-sensitive information. You can quickly and easily create IM broadcast messages and instantly send them to specific users, groups of users, or system-wide. Or you can schedule IM broadcasts for automatic delivery at a pre-determined time. And you can set messages to expire if offline users do not retrieve them within a certain time frame. Instant Alert Manager turns Microsoft OCS into a real-time news medium to improve and accelerate the delivery of critical information across your organization. Instant Alert Manager in Action IT Department: Unexpected email server crashes inevitably trigger a flood of calls to the help desk. With Instant Alert Manager, the help desk can proactively inform users that IT is aware of the problem and also provide updates on when service will be re-established. Departmental Communications: IM is a more efficient tool for managers to relay transient information to staff—an impromptu meeting, a big new client, free donuts in the break room—because the messages are only received by employees who are in the office at that time. Instant Alert Manager facilitates real-time delivery of information while also eliminating overstuffed Outlook inboxes for employees who would otherwise have received the news via email. |
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