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(Un)usual
requests
we address every day:
“I
have been requested by Legal to search our 200 mailboxes
and email backup tapes over the last 2 months for
information relating to the manufacture of Product X by
the end of next week”
“I
am getting emails saying the disk on EmailSvr1 is over 90%
utilized and is about to shut down”
“The
CFO’s assistant called and asked me to restore by the
end of the day a confidential email the CFO sent last
Friday to XYZ Corp that he has “subsequently deleted”
“The
VP of Sales called to complain that he is on the road and
is not receiving email to his Blackberry”
“My
Senior help-desk administrator recorded over 100 trivial
User Directory and Distribution List change tickets
yesterday that took 4 hours to do”
“After
a recent incident, I need to urgently generate a list of
users who have a blank or “some common password”, like
company name as the password”
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