Reliable absence representation
Automatic message handling
Central administration

E-mail and messaging are integral components of many of today's business processes. Providing an excellent service level with fast responses to all your incoming e-mail – even when your employees are on holiday, sick leave or otherwise absent – is a key factor in your companys' success. With its comprehensive, automated functions for central e-mail handling in Lotus Notes/Domino, organiziQ.Clerk is an efficient secretary in these situations.

securiQ.Clerk duplicates electronic mail arriving within a defined range of dates and times to specified users or user groups. The product can be configured so that e-mails from various senders and domains are forwarded to different delegates. For confidential information from specific senders and for encrypted messages, forwarding can be disabled. organiziQ.Clerk can also send confirmations of receipts and forwarded e-mails to the sender, recipient and delegate.With its simple configuration and access authorization features, organiziQ.Clerk can be activated, for example, by secretaries and other authorized people.

Highlights:

Central e-mail handling
organiziQ.Clerk can be activated without direct access to the mailbox. Forwarding of messages with confidential or encrypted content – for example from specific senders – can be disabled.

Reliable absence delegation
organiziQ.Clerk forwards all incoming e-mails arriving within a defined range of dates and times to specified delegates according to user, user group and domain definitions. Appropriate messages notify senders and delegates that their correspondence has been automatically forwarded.

Flexible, rule-based functionality
This unique functionality provides maximum convenience through the use of an intelligent control mechanism for handling all incoming e-mails. The rules can be customized for each required function.

Integrated central administration
Full integration in Lotus Notes/Domino guarantees ease of use and administration. organiziQ.Clerk can be managed and configured from any Notes client or via a web browser. Responsibility for the rules and contents of the notification messages can be delegated to authorized persons in each department.

Features:

Easily configurable, central e-mail forwarding through authorized users and administrators
User-definable delegates and delegate groups
User-definable forwarding times
Blocking of forwarding for confidential or encrypted mail, and for messages from specific senders
Confirmation of receipt from the delegate to the absentee
Central overview of absentees for authorized users
Restriction of internal and external mail forwarding to authorized persons
User-definable notification texts with % variables % for sender and delegate
Full MAIL.BOX support
Automatic identification of new mailboxes
Detailed log functions for all completed operations
Central, integrated administration via Notes client and web browsers
User-definable notifications to sender, delegate and administrator
Multi-platform support for all operating systems
Optimized multiprocessing and multithreading, also for partitioned servers and clusters
Scaleable architecture
"Ready to go" for application service providing (ASP)

E-Mail System
Notes Server, Version 4.51 or higher
Domino Server, Version 5.0 or higher
Operating System
Windows NT 4.0 Intel SP3
Windows 2000
OS/2 Warp4
AIX 4.3.1 or higher
OS/390 V2 R6
SUN Solaris V2.7 or higher
AS/400 V4 R3 or higher
Hardware
RAM: Notes/Domino recommended plus 32 MB
DISK: For programs 40 MB at least, for Logs etc. 100 MB recommended