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Email always backs up when you least expect it... internet connectivity
crashes, a server stops responding, a Blackberry device doesn’t
connect.... and you are always the last to know. If you need to know that
mail is flowing properly, implement End-To-End Server delivery monitoring
using TOPPER. It monitors realtime flow between internal email servers,
Blackberry devices and connections to the Internet. If a link slows or
stops, TOPPER tells you!
The TOPPER
software system combines proactive testing and passive
monitoring of Messaging Systems, IP-based Services, and
Windows Server Networks to help ensure high availability and service
level compliance without the need for agents on the monitored
servers. TOPPER provides an intuitive user interface
that reflects the current status of your network highlighting
potential trouble spots so you can take action before users are
impacted. Topper's early warning system helps speed up problem
resolution and in most cases, problems can be resolved before
any impact is noticed by users. TOPPER is easy-to-install and
requires no agent software to be installed on the computers
being monitored. Service
Level Management statistics are produced to demonstrate to users
and management the quality of service provided.
The
TOPPER product family includes 4 distinct products all of which
share a common management framework which includes configuration
and testing, graphical display, alert notification and
reporting. Each of the products are sold and priced separately,
however, by combining features in various modules you may also
create a customized version of TOPPER specific to your needs.
The
Topper architecture consists of five major components that are
shared across the 4 products,
- The
Configuration and Testing component -
This component provides easy to use wizards for defining
Topper's custom user display, the actual testing to be
performed and the parameters to be used in generating
Alerts.
- The
Graphical Display component
- This component displays a portrayal of your network and
the actual status of each component, color coded to indicate
the presence and severity of any error conditions uncovered
by Topper's testing.
- The
Notification Component
- This component controls the type and frequency of alerting
to use when error conditions occur. This can include Alpha
or numeric pages, e-mail, SNMP traps or execution of
external objects.
- The
Reporting Component
-
This component provides customizable reporting of events,
configuration information, average
delivery time, server performance
management and service level
compliance. A
raw data export capability is also provided so that custom
reports can be developed using other reporting and analysis
tools.
- The RealTime Charting Component - Real-time charting enables you to
create HTML charts of TOPPER monitoring data. View these
real-time charts as they are displayed to webpages,
graphically presenting actual test results from your
monitored elements. Providing valuable, up-to-the-minute
information at a glance, charts can be designed to show data
for the last hour, 6 hours, day, week month, etc. Once open
in the web page, the chart will automatically refresh with
live, real-time results at your specified interval (30
seconds, 120 seconds, etc.), affording Operations and
Management staff instantaneous service level information.
  
All Topper components incorporate Configuration, GUI, Notifications and
Reporting & Charting
Key Features
-
Customized graphical
display
that can be modeled after the customers enterprise network design.
-
Powerful
Service Level Management Statistics
which can be scheduled to run automatically and transmitted via
E-mail, exported to most common applications or published to the
Web. Ad-hoc statistical reports with powerful
"what-if" capabilities are also provided.
- Scaleable
to even the largest of networks with no agent
technology required on
the monitored servers. Topper's native 32 bit
design allows it to support even the largest and most complex of
networks. TOPPER works identically for customers with a few
servers up to customers with thousands of servers.
- Powerful,
flexible notification options including alpha or numeric pagers,
SNMP, E-Mail or the execution of external objects.
- Client/Server
architecture which allows Topper's Server to perform testing,
while Client PCs may view the server's windows, alerts, and,
statistics from virtually any place in your WAN.
- Powerful
security features allow de-centralization of development and
administrative functions. The client/server
architecture can also be used to move the basic monitoring
functions into the data center while retaining configuration and
reporting under the Administrators control.
Topper is a trademark of Bear Mountain
Software Inc.
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