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• Password self service can eliminate up to 30% of help desk calls

• Distribution list self service can eliminate up to 40% of calls

• Employees’ downtime is minimized when they don’t have to wait for trouble tickets to be actioned

• Unauthorized AD,  Exchange & OCS changes are prevented and the number of privileged accounts reduced,  resulting in reduced configuration errors that lead to costly downtime

• All actions taken are logged for compliance audits and internal oversight

“Unify is like an expert system that is programmed to perform day-to-day AD/Exchange operations under the guidance of staff members who may not be particularly experienced.”
Ferris Research

"We were impressed by the speed and ease with which Unify was installed. It has certainly made user provisioning a much simpler and more productive task and has freed our IT department for other more critical purposes.”
Jonathon Taylor, IT Manager California State University

"Unify has enabled us to accelerate our go-to-market program by simplifying the process of provisioning new customers, and allowing them to manage themselves. Since we deployed Unify, TELUS has reduced its cost of operations by more than 40%."
Jean-Pierre L. Gauvin Senior Product Manager Messaging and Collaboration, TELUS

“Before Unify, we spent three hours per day resetting passwords, now we spend less than 30 minutes. Users now manage their own accounts based on standard IT policy, improving response time while giving IT a complete audit trail. It’s a great addition to our environment. We can handle
employee growth without adding new IT staff.”
David Truong, Lead Senior System Engineer, CashEdge