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Unify Benefits:
  • Password self service can eliminate up to 30% of help desk calls

  • Distribution list self service can eliminate up to 40% of calls

  • Employees’ downtime is minimized when they don’t have to wait for trouble tickets to be actioned

  • Unauthorized AD,  Exchange & OCS changes are prevented and the number of privileged accounts reduced,  resulting in reduced configuration errors that lead to costly downtime

  • All actions taken are logged for compliance audits and internal oversight


“Unify is like an expert system that is programmed to perform day-to-day AD/Exchange operations under the guidance of staff members who may not be particularly experienced.”
Ferris Research

"We were impressed by the speed and ease with which Unify was installed. It has certainly made user provisioning a much simpler and more productive task and has freed our IT department for other more critical purposes.”
Jonathon Taylor, IT Manager
California State University

"Unify has enabled us to accelerate our go-to-market program by simplifying the process of provisioning new customers, and allowing them to manage themselves. Since we deployed Unify, TELUS has reduced its cost of operations by more than 40%."
Jean-Pierre L. Gauvin Senior Product Manager Messaging and Collaboration, TELUS

“Before Unify, we spent three hours per day resetting passwords, now we spend less than 30 minutes. Users now manage their own accounts based on standard IT policy, improving response time while giving IT a complete audit trail. It’s a great addition to our environment. We can handle
employee growth without adding new IT staff.”
David Truong, Lead Senior System Engineer,
CashEdge


Unify - Microsoft Exchange Manager

Microsoft Exchange™ is one of your company’s most critical communications resources, but for most organizations, it’s complicated and expensive to set up and administer. What seem like simple configuration issues in an Exchange environment can lead to unplanned downtime

Configuration Issues with Exchange

  • Stale Active Directory® objects 

  • Default gateway being set on multiple network adapters 

  • Inappropriate SMTP virtual server message size limits 

  • Incorrect DNS host name sets on Public Folder servers 

Most of these symptoms have one thing in common – misconfiguration. Simple mistakes can bring Exchange to it's knees. A single server with regtrace enabled in an environment with multiple subsidiary sites can halt mail flow. Servers with improperly set system resource values lead to situations where system resources are exhausted, and the server either crashes or slows to a crawl. With command line scripting languages like PowerShell®, even small changes made by inexperienced system administrators can result in disaster.

All of these issues point to the need for Exchange management tools that can protect and insulate your Exchange environment from downtime resulting from misconfiguration.

Benefits/Features 

Avoid the most common causes of Exchange downtime. No one wants an Exchange disaster – especially the kind that is easily avoided with the right management tools and IT policies. Ensim Unify Exchange Manager for Enterprise allows senior IT administrators to set policies that work hand-in-hand with Active Directory to protect your Exchange environment, and your uptime guarantees. These capabilities include:

  • Role management functionality that allows granular role-based delegated administration which will save you time troubleshooting small mistakes that lead to disaster. 

  • The ability to restrict specified roles by Organizational Units (OU) - These further mitigate the risk of system-wide failure. 

  • Advanced reporting and audit logs - These ensure compliance and security. Every action is automatically logged to provide a transparent audit trail. 

In addition to protecting your Exchange environment, Unify Exchange Manager allows you to use all the features of Exchange without having to worry about system downtime caused by misconfiguration: 

Simplify management of Distribution Groups during and after the provisioning process - Create, retrieve, update, delete and move DGs as well as manage their membership. 

Manage your mobile workforce with support for Outlook Mobile Access and server-side ActiveSync - This includes activation, remote configuration, and the ability to lock/wipe supported devices.

 

Need more information or pricing?  Contact Us.

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