Winning Strategies ENews

Email Classification enables broader control of email & documents to meet evolving pressures;
ReSoft refreshes its Email Archive Evaluation Checklist;
Fundamental shift in email stealth attacks on corporate networks fuels the need for better email-perimeter protection; TOPPER email monitoring tool improves SLA reporting with SQL add-in! 

January 2006

In This Issue:

Email Classification enables broader control of email & documents to meet evolving pressures

ReSoft refreshes its Email Archive Evaluation Checklist

Fundamental shift in  email stealth attacks on corporate networks fuels the need for better email-perimeter protection

TOPPER email monitoring tool improves SLA reporting with SQL add-in! 

PREVIOUS ISSUES

November: Archive One Policy improves storage & capacity of email archive;   New Mail Attender for Lotus Notes V 6.2C extends & secures Lotus Notes archiving;  PowerControls V4 enhances searching from backup edb files and expanded support for backup solutions; Discovery Attender V6.1C now automatically filters databases using the ACL! 

October: New Ferris Research Report on Techniques for Zero Day Anti-Virus Protection; New Sametime solutions for Chat Archiving, Persistent Team Chat, Queue Management;
Akonix L7 adds Remote IM User Support; 
Discovery Attender V6.1B available for Lotus Notes

September: Mailbox Management/Email Archiving Best Practices for Lotus Notes & Microsoft Exchange; Castcadia adds ListServ capability to Lotus Notes via Subscription Manager; Archive Attender V2.1 improves management of archive Stores & user retrievals; OWA AttachView V7 improves attachment lockdown

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ISSN: 1527-5140
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Email Classification enables broader control of email & documents to meet evolving Confidentiality, Distribution-Control and Retention pressures.
Email classification is a technique for adding metadata and visual labels to email. If applied judiciously, it offers an effective strategy for managing and controlling email.

Classifications are used to enforce internal ethical walls by preventing sensitive information from being shared inappropriately. An email classification label such as “Mergers and Acquisition Dept Only” used in conjunction with a 'Safe Recipient' list will help ensure that sensitive information is restricted to groups of users with “need to know”. Used in conjunction with a Digital Rights Management System (such as Microsoft RMS), email can be properly protected based on its classification, ensuring that only certain users have rights such as “View”, “Forward”, “print” etc. 

Classifications can also specify retention periods to ensure that sensitive emails are not inadvertently deleted while still under one or more legal embargos. For example, email classification labels such as “Retain for 3 years” or “Retain for 90 days” can be read by server-based email archiving systems, which can ensure that the emails are retained for the desired period. 

ReSoft now offers the Titus Labs suite of Message & Document Classification Products. The products introduce Classification and Retention labels into Microsoft Outlook, OWA and Microsoft Office applications. Users can be forced to make explicit classification selections before a message can be sent, ensuring that they make conscious decisions about the disposition of sensitive emails. 
More info: Titus Classification Tools

ReSoft refreshes its Email Archive Evaluation Checklist on the crucial questions to ask before committing to an  Email Archiving solution

The checklist has resulted from examining the issues that have been faced by many of ReSoft International's own customers in selecting appropriate Email Archiving technology. Developed into a series of over 25 questions that need to be addressed, the paper seeks to ensure a successful Email Archiving system implementation. Many of the questions posed are typically not considered in the evaluation cycle and can lead to unforeseen costs or project timescale slippage and include:

• How will the solution manage different classes of message such as calendar items, memos and drafts?
• How does the solution allow capture from existing backup tapes as well as live email?
• How does the solution support traveling users that need access to their own archives while disconnected from the network?
• How easy will it be for existing staff to include the support of the solution into their day-to-day tasks without needing to learn complex new technologies?

A free copy of the paper, "Email Archiving: 29 Questions You Must Get Answered before Selecting a Solution" can be requested from:
More info: Request White Paper

Fundamental shift in email stealth attacks on corporate networks 
in 2006 is forecasted, fuels the need for better email  perimeter protection.
In its 2005 Global Business Security Index Report, IBM anticipates a fundamental shift in cybercrime from global outbreaks to smaller, stealthier attacks targeted at specific organizations for extortion purposes. IBM believes criminals will focus their efforts on convincing end users to execute the attack. Of most concern, in 2005 approximately two to three targeted email attacks were intercepted each week and were financially, competitively, politically or socially motivated and directed at government, military and large commercial organizations.

In parallel, Eugene Kaspersky, head of virus research at the Kaspersky Lab stated in a recent paper that AV software companies are on the losing end of the "virus arms race" against new malware.

As email is typically the initial delivery mechanism for these payloads, now more than ever, organizations need to look at pro-active, non-signature-based perimeter-threat-filtering solutions such as the Avinti iSolation Server to combat email threats.
More info: Avinti iSolation Server

TOPPER email monitor improves SLA reporting with SQL add-in.
The latest version of the popular TOPPER email probing monitor now supports the storing of performance data in an SQL database. 

The TOPPER software system combines proactive testing and passive monitoring of Messaging Systems, IP-based Services and Windows Server Networks to help ensure high availability and service level compliance without the need to deploy agents on the monitored servers. 

The SQL reporting module allows TOPPER data to be exported to various SQL platforms such as Microsoft SQL Server and MySQL from where more complex service level analysis can be performed.
More info: TOPPER

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