Winning Strategies ENews

Outlook Team Calendars; Treat Email like the Phone Bill with OmniAnalyser; Sophos PureMessage integrated antispam/anti-virus; 2004 Workplace Email & IM Survey

July 2004

MailBox Size, Quota, Content/Retention Management- Beyond Spam & Pornography - 
e-Discovery & Archiving - Encrypted Email - Availability, Metrics, Alerting 

In This Issue:

Outlook Team Calendar Exchange Central & WebTeam Central

Treat Email like the Phone Bill with OmniAnalyser

Sophos PureMessage delivers integrated  anti-spam/anti-virus on Linux & Solaris 

ePolicy Institute & AMA  announce results of the 2004 Workplace Email & Instant Messaging Survey

PREVIOUS ISSUES

May: SIGABA Secure EMail & Secure Statements; Websense Client Policy Manager; Archive One & MaXCompression keep attachments where they belong; PST Policy Adminstrator

April: Discovery Attender searches Exchange, PSTs, common files; Why Archiving email could protect your company; 
Lincoln Electric's saves with Mail Attender for Domino; 
Sophos outperforms AV rivals

March: Archive One wins Product of the Year; Too many anti-spam choices? Mail Attender wins Lotus Advisor Editor's Choice; Best Practices on Email Archiving for SEC, NASD

January: Fixed SPAM? Now prepare for SPIM; MIMEsweeper for Web closes the webmail control gap; AttachView manages OWA attachments

Copyright © ReSoft International LLC 1997-2004. 
ISSN: 1527-5140
All rights reserved. All trademarks, servicemarks are respected.

Outlook Team Calendar - Exchange Central & WebTeam Central give a single view of multiple Outlook calendars
Frustrated by Outlook and Exchange Server’s weak group and calendar-sharing options? Or it's lack of color-coding for appointments? Exchange Central reads calendar data from multiple Exchange Server mailboxes and allows you to display and create appointments as one calendar. 

It enables you to create HTML pages of your group’s calendar, color-code and filter appointments, export the appointments in a Word or Excel format, even save the group calendar as desktop wallpaper. You can add new appointments to user’s calendars, and send e-mail, tasks, or phone messages to the users.

Sister product WebTeam Central supports access via a web browser. Web Team Central gathers the appointments from other Outlook calendars and gives companies and users the ability to collaborate regardless of the whereabouts of the individual user. The features are utilized through an Internet connection and a browser - this complies fully with Outlook Web Access.
More info:Exchange Central                      More info:WebTeam Central

Treat Email like the Phone Bill with OmniAnalyser 
Business Units view email as a flat-charge cost they cannot control with no direct benefit for any efforts made to limit use. OmniAnalyser gives Business Units fair and accurate usage-accounting by collecting actual messaging resources consumed. More efficient Business Units would no longer be subsidizing the poor performance of others. Managers can identify and reduce waste and misuse.

OmniAnalyser™  optimizes email routing and reports on Service Levels and usage for Cost Recovery by delivering metrics on all messaging traffic, server availability, mail delivery times, replication and mail store content for Microsoft Exchange and Lotus Notes. All collected data can be viewed in the OmniAnalyser™ Reports. 

Typical applications include:

• Cost recovery/chargeback for organizational units - calculates mail-usage costs at the level of mailboxes, servers, mail sent and received, by any business unit or department.
• Monitoring Service Level Agreement compliance - OmniAnalyser™ allows you to check  to what extent average message delivery times & system availability meets  documented standards
• Usage trends - OmniAnalyser™ provides a base for managing messaging traffic by supplying complete statistics on a company’s email system, including message delays and NDR statistics, the amount of messages circulating in the system; top senders and recipients, mailbox and public folder storage trends, information store contents and replication traffic information
• Email configuration correctness/capacity planning - OmniAnalyser™ helps tune the overall system configuration. It sees how shared resources are used by different sites and departments, balances server workload and estimates bandwidth and servers resource utilization, based on historical data.

More info on OmniAnalyser

Sophos PureMessage delivers integrated anti-spam and anti-virus on Linux and Solaris Platforms.
Sophos PureMessage prevents spam and viruses from entering your company, and allows you to enforce a communications policy across your business. Sophos PureMessage is the ideal consolidated solution for large organizations who wish to protect against viruses and spam.

PureMessage's policy enforcement technology allows companies to tackle the problems of email misuse (such as confidentiality breaches, legal liability, lost productivity and damage to reputation). Sophos PureMessage is the ideal consolidated solution for large organizations who wish to protect against viruses and spam.

PureMessage Features

• Multi-faceted threat protection - Leverage policies that combine anti-spam, anti-virus, and policy enforcement, to protect against multi-faceted spam, virus, DHA and DoS attacks—such as the Sobig email-borne virus and DoS email attacks—as they arise.
• Leading anti-virus protection - Prevent malicious code from entering or spreading via email. Scan for all known and unknown viruses, with automatic updates for up-to-the-minute protection.
• Leading anti-spam protection - Remove up to 98% of spam from the message stream at the gateway, using a balanced combination of tests to separate spam from legitimate mail.
• Robust policy enforcement - Ensure policy compliance with over 30 pre-bundled message-handling tests, rules, and actions, for easily defining and enforcing acceptable use and receipt policies at the gateway.
• Technical leadership - The first enterprise solution to provide adaptive spam filtering, destination URL filtering, image spam protection, quarantine digests, and policy management interface.
• Automatic updates - Anti-virus and anti-spam updates are automatically delivered and seamlessly deployed as new threats arise.
• Distributed administration - Easily assign administrative access privileges (e.g. quarantine management, monitoring, and reporting).
• Central Server Management - Centralize configuration, synchronization, and reporting across multiple mail servers.
• Perimeter protection - Monitor the velocity of inbound and outbound connections, automatically taking action when suspicious traffic patterns are detected. 

More Info on PureMessage

ePolicy Institute and American Management Association announce results of the 2004 Workplace Email & Instant Messaging Survey
According to the study, "Over one in five employers (21%) has had employee e-mail and instant messages (IM) subpoenaed in the course of a lawsuit or regulatory investigation. That's more than double the 9% reported in 2001. Another 13% have battled workplace lawsuits triggered by employee e-mail. 

"Most alarming is the business community's failure to retain e-mail and IM according to written retention and deletion policies," said Nancy Flynn, author of the best-practices guidebooks Instant Messaging Rules (AMACOM Books 2004) and E-Mail Rules (AMACOM Books 2003) and executive director of The ePolicy Institute (www.epolicyinstitute.com). Merely 6% of organizations retain and archive business record IM, and only 35% have an e-mail retention policy in place-a mere 1% increase over the 34% reported in 2003. 

"The fact that 37% of respondents do not know or are unsure about the difference between an electronic business record that must be retained, versus an insignificant message that may be deleted, suggests that employers are dropping the ball when it comes to effectively managing e-mail and IM use," said Flynn. This year, 54% of respondents say their organizations conduct e-mail policy training, a 6% increase over the 48% reported in 2003. 

While employers have been slow to put e-mail and IM retention policies into place, fully 79% of employers have implemented a written e-mail policy. Unfortunately, only 20% have adopted a policy governing IM use and content. With 31% of employees using IM at the office, and 78% of those users downloading free IM software from the Internet, 89% of organizations are vulnerable to a growing array of IM-related legal, compliance, productivity, and security threats-on top of a myriad of e-mail challenges they have yet to master. 

Only 27% take advantage of technology tools to monitor internal e-mail conversations that take place between employees. "Management's failure to check internal e-mail is a potentially costly oversight. Off-the-cuff, casual e-mail conversations among employees are exactly the type of messages that tend to trigger lawsuits and arm litigators with damaging evidence," said Flynn. 

From the standpoint of content and retention, employers should view IM as a form of turbocharged e-mail, creating a written business record that must be monitored and managed. Employers are advised to take control of instant messaging risks today, or face potentially costly consequences tomorrow." 
More Info at epolicyinstitute.com             ReSoft Email & IM Content Management tools

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