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WEB & MESSAGING MANAGEMENT STATISTICS
Statistics to help justify the need for the ReSoft tools

Security Issues

Federal Authorities recently found stolen telephone company data in one of the e-mail accounts of a small computer games company.  The Secret Service raided the company and seized their computer system - with disastrous effects on their business.
Content Technologies Inc.

1 in 6 people say their company has experienced negative impacts associated with Internet usage
Gordon & Glickson; http://www.ggtech.com

Nissan Motor recently dismissed several employees for sending sexually explicit e-mail.  The employees sued and argued Nissan had violated their privacy by reviewing e-mail.
Content Technologies Inc.

Only 54 percent of 1,300 IT professionals surveyed say their company has a security policy in place
Datapro Information Services; http://www.datapro.com

Chevron recently paid $2.2 million to settle a sexual harassment lawsuit after a division's internal email was used to transmit an internet joke - 25 reasons beer is better than women.
Content Technologies Inc.

An Information Week/Ernst & Young survey found that almost 8 out of 10 North American companies have lost valuable information over the past two years due to computer viruses, hackers, bitter employees, or disasters. In response to these overwhelming losses, 90 percent of firms are upgrading their security, according to Sentry Market Research's Enterprise Network Management Report.

With a 323% rise over the last year, intellectual property theft is now costing corporate America an estimated $24 billion annually. Some 74% of these security breaches come from the inside.
American Society for Industrial Security; http://www.webplus.net/infoinc/asis/

47 percent of 563 US organizations surveyed have been attacked through the Internet
Computer Security Institute and the FBI  http://www.gocsi.com/preleas2.htm

Growth and Cost of Web & Messaging

Bandwidth consumption within organizations is doubling every 90 to 180 days.
Gartner Group -  http://www.gartner.com

US-based networks will generate an estimated 2.6 trillion electronic mail messages this year.
Electronic Messaging Association - http://www.ema.org

A recent survey by EMA in association with Wilkofsky/Gruen & Associates projected that the number of e-mail users would double between 1996 and the year 2000, surpassing the 108 million mark. Those users are expected to receive more than 7 trillion messages a year, with a growing proportion of them generated by machines rather than humans.
http://www.ema.org/html/pubs/mmv2n4/pushing.htm

The cost of acquiring, deploying, managing, administering, and using a messaging system is $4,189 per user per year.
Creative Networks http://www.creative.com

Despite efforts to standardize internal e-mail programs, many large organizations are finding it necessary to support multiple systems. Gartner Group predicts that "by 1999, one-third of Notes sites will also have Exchange servers installed, and one-third of Exchange sites will have Notes servers installed." But this internal mixing and matching of e-mail programs can make enterprise wide e-mail almost impossible to manage.
http://www.gartner.com

Messaging is more than email - Faxes account for up to 40% of a typical company's telecommunications bill totaling almost $15 million annually.
Gallup survey commissioned by Pitney Bowes Corp
http://www.pitneybowes.com

A survey by the Society for Human Resource Management shows that 86%of the 757 human resource professionals polled now use e-mail, but 49% of their companies don't train employees in the proper use of electronic messaging and 48% don't have written e-mail policies. Sixty-three percent say their firms do not officially allow personal use of the company e-mail system, but do not monitor messages. Six percent had been asked to produce copies of e-mail messages as evidence for lawsuits. (Miami Herald 12 Jan 98).

Struggling with Messaging Management?  Read Tom Dignan's article in EMA's Messaging Magazine. 

A company with 1,000 employees spends nearly $4 million dollars a year on email.
Tally Systems survey; http://veranda.tallysys.com

Employee use (or mis-use) of Web & Messaging

64% of the time employees spend on Internet is comprised of non-work related entertainment? Georgia Tech College study.
http://www.gvu.gatech.edu/user_surveys/survey-1997-04/

Roughly 25 - 30% of all e-mail leaving an enterprise through the Internet is of a personal nature.
Gartner Group, http://www.gartner.com

Disclaimer

This Web Page is intended to provide general information only, and should not be construed as legal advice or opinions on specific facts or your specific requirements,  ReSoft International will have no responsibility or liability with respect to your use of any of the information provided. Please contact ReSoft International on 203 972 8462 if you would like any specific advice.

 

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