A very thourough review by Paul Cunningham on the benefits of deploying Mailscape in the Microsoft Exchange world

The Mailscape Dashboard

I recently reviewed Mailscape 365, which is ENow’s monitoring product for cloud and hybrid environments. If you read that review along with this one, then you’ll notice that Mailscape and Mailscape 365 are very similar looking products. The two products share many design elements, and in some areas the two products work the same way. If you have both products deployed, they even integrate into the same unified dashboard. But they are two separate products. Mailscape was developed before Mailscape 365, and has matured over several years based on input from several Microsoft MVPs, as well as customer

New Mailscape version improves reporting on Office 365 and Exchange on-prem

The Mailscape develpment team work on four key product principles :

• Help customers cut the mean time to resolution (MTTR) for Office365 and Exchange problems
• Provide actionable insights, not just collections of data—we need to process and display the monitoring and reporting data we collect, and filter and prioritize it so that…
• Trim the troubleshooting tree to eliminate wasted time (such as RDPing into a server and looking at its event log as a first step)
• Accelerate migrations both to the cloud and between on-prem systems. We do this not by providing tools to migrate data but by applying #1 and #2 to migration operations.