ReSoft Enterprise Messaging/DLP Blog

The 17a-4 Data Parser™ takes messaging data generated by many platforms and formats the content into compliant .eml or .msg files which may then be forwarded and captured into the institution’s primary email archive. This allows you to review messages from all sources from a single point. It supports:

• Blackberry® SMS
• Microsoft SharePoint Wiki/ blogs/ list Content
• Microsoft LiveMeeting®
• Symantec MessageLabs® Data Streams
• Bloomberg® Data Streams
• reuters Messaging® Data Streams
• LivePerson® Data Streams
• IM Trader® Message Data Streams

We are available to answer any questions, set up demos and provide pricing.More at http://www.re-soft.com/product/17a-4dataparser.htm

With Lotus Sametime Advanced, IBM has extended the capabilities of Lotus Sametime Standard (instant messaging, VoIP, video chats, and Web conferencing) to include persistent group chat, broadcast tools, and screen sharing.We have have long offered comparable capabilities in Instant Team Sessions (encrypted and secure browser-based persistent chat rooms) and Instant Queue Manager (real-time, presence-aware access to subject matter experts). 

We have prepared a technical brief that compares the features of Lotus Sametime Advanced with those of Instant Team Sessions and Instant Queue Manager, along with the complexity of deploying and managing the two options, to help you decide which option meets your requirements for the lowest total cost of ownership. To request a copy of the report please send email to info@re-soft.com.

Index Engines takes a fresh approach for discovery of electronically stored information (ESI) in the enterprise. It integrates high speed indexing into existing infrastructure that is non-invasive and highly efficient. Terabytes of data on network file servers can be processed at unprecedented speeds of 1TB per hour. Information locked away on historical backup tapes becomes accessible - without the need to restore the content. Data on user desktops, or contained in forensic images can be easily discovered and collected.

One platform indexes, searches and separates the relevant content from the mass of enterprise data, regardless of location, format or age. Find all email belonging to “John Doe”. Analyze what user content exists on specific servers. Collect relevant content from old backup tapes and eliminate those no longer required. Tasks that are nearly impossible for any enterprise. Index Engines can help.
The Index Engines platform seamlessly integrates into existing data infrastructures to perform fast, scalable indexing. Each engine understands common network and storage protocols.  Unified integration and data collection from the following environments is currently supported:
- Historical Backup Tapes
- Virtual Tape Libraries
(VTL’s)
- Network Attached Storage
(NAS)
- Desktops/Network Servers
- Hard Drives/USB Drives/  Forensic Images (Encase,Ghost)

 More at http://www.re-soft.com/product/indexengines.htm

Oil Industry company migrates to Latest Archiving Technology 

As with many organizations, email is mission-critical to this energy giant. Not only does its email service have to be reliable and efficient, the emails themselves often constitute valuable business records that must be securely retained and easily searched to meet compliance needs.

So,when the company migrated from Novell GroupWise to Microsoft Exchange almost 3 years ago, an industry-leading email archive solution was implemented with the goal of meeting its combined email service level and record management needs. Over the years the archive service has enabled the company to manage its emails more effectively; however its dual drivers for archiving meant that archiving and retention policies would sometimes conflict. The senior server analyst and key architect behind the  migration explains: “Policies designed to minimize the size of our Exchange servers automatically archive large items or emails older than 90 days and keep them for 90 days. We also have ‘business’ policies associated with specific folders and these have a much longer retention time associated with them. The problem we had was that sometimes an important business email was archived with a 90-day retention policy before staff had a chance to put it into the right folder.

Moving items from a 90 day retention category to a longer retention category involved a lengthy manual process, so when we heard the latest version of our archive solution would give us more granular control over our data retention policies,we were keen to make a speedy transition.” One of the biggest challenges in the upgrade was that over 1TB of legacy archived data had to be extracted from legacy stores and ingested into the new archive store format. Although native tools were available with our archive solution, they involved a slow,manually-intensive process that relied on using interim PST files - an approach that could have risked the integrity of the company’s data.

More at www.re-soft.com/transvault

Mailscape has been selected as the winner in the Exchange Server Administration category of the MSExchange.org Readers‟ Choice survey for the second year running.

Version 4.7 of the TransVault email archive migration solution brings the number of supported migration combinations to over 200.  This new release adds large-scale, audited restorations into Microsoft Exchange servers; movement of data to and from cloud-based archives, and extraction out of legacy iLumin archives.The new Microsoft Exchange Connector enables all supported archive formats to send data directly into Exchange servers.  As well as migrating the contents of 3rd party archives into the new Exchange 2010 archiving facility, organizations can use this connector to reconstruct vital email evidence archived from journal mailboxes such as BCC’d emails and emails sent to distribution lists.  It also gives the opportunity to re-architect data across a new Exchange server configuration.  

An EML File Extraction Connector is designed to help customers move archives from a cloud-based service back to an on-premise archive or simply back into Exchange.

An iLumin Assentor Extraction Connector will be used to help consolidate some of the oldest email archives in corporate America. 

With full integration into the TransVault pluggable framework these new connectors benefit from the full auditing, automation and process control features proven during many migration projects.

http://www.re-soft.com/migrate

PST Backup Attender is a light-weight, PST file backup utility that can be used to locate, manage and back up PST files on user computers. Its efficient method of backing up the contents of PST files to the network and keeping this information synchronized, eliminates the need to store PST files on the network, a practice not recommended and unsupported by Microsoft. Additionally, PST Backup Attender can be used to enforce simple retention policies based on certain age and content criteria. Deployed through Group Policy, PST Backup Attender consumes minimal resources and installs and runs without any end-user interaction. 

• Automate the scanning, identification and management of PST files located on the local fixed drives of all user computers, including password protected PST files
• Backup all local PST data to the network
• Eliminate the need to store individual PST files on the network
• Customize backup location paths using pre-defined tokens to maintain separate backups for individual users
• PST file backups are incremental, compressed and compatible with network backup solutions 
• Backup PST files while in use 
• Synchronizes only the changes to the PST file since the last backup 
• Selectively restore either individual messages or the entire PST file from a backup using an easy to use interface 
• Enforce retention policies on local PST content based on age, size and other criteria 
• Target policies to content within specific folders in the PST file 
• Customize retention policies to target content including contact and calendar entries
• Schedule when tasks are processed and completed on the local desktop PST files
• Report on the contents of PST files based on specific criteria
• Runs silently in the background without the need for user interaction
• Easily deploy the product, and all policy settings, through Group Policy without end-user interaction
• PST Backup Attender was designed to be as non-invasive as possible.

More at http://www.re-soft.com/product/pstattender.htm

Discovery Attender version 3.5 is a new release, designed to automate investigative tasks in PST files, Exchange mailboxes, public folders and common storage areas. This new release includes many helpful features such as the ability to search Sherpa Software’s Archive Attender archived data as a searchable mail store.

The updated Discovery Attender also includes a Combined Exception Log, helping users organize exceptions encountered during the search process. Details about all exceptions are stored in one location, which eases the review of electronically stored information (ESI) by allowing a user to collect, group, review and export these items for further processing.

Searching ESI is becoming increasingly important to organizations whether they come to be involved in litigation, get subpoenaed to produce electronic evidence, or are conducting an internal investigation. Discovery Attender 3.5 helps them quickly find and produce ESI with new features including:

• Text Viewer with Hit Highlighting – A new, integrated text viewer presents files and messages with keyword hits revealed as highlighted text; no additional applications need to be installed.
• Combined Exception Log – Details about all exceptions, including parsing issues, encrypted files and access errors, are combined into one single interactive list. From this list, users are able to view all errors and sort, filter and export items that could not be searched, as well as customize exported file names.
• Export to EML – A new action has been added allowing users to export messages from PSTs, Mailboxes or Archives to the widely used EML message format.
• Wizard Interface – The Advanced Results Filter and Deduplication screens have been simplified to use a wizard-based setup; making customization easier, while reducing errors and clarifying criteria.
• Search Archive Attender Archives – Discovery Attender fully integrates the search of Sherpa Software Archive Attender data stores with all available e-mail criteria.

Discovery Attender is designed to be as non-invasive as possible and reduce the time and cost associated with e-discovery. Easy to install and use, Discovery Attender assists IT, litigation support and legal teams in searching live data stores and maintains a chain of custody by effectively gathering and producing information in a timely, defensible manner. The system offers a fast, secure and simple interface to execute document discovery requests with robust audit trail logging and detailed reporting.

For more information about Discovery Attender, visit:
http://www.re-soft.com/product/discoveryattender.htm

Unify provides provisioning and management for Microsoft Office Communications Server (OCS), accelerating the deployment for customer of over 150,000 seats 

Unify Enterprise OCS Manager is being used to provision and manage what is currently the largest single OCS installation in North America. In less than 90 days, Unify OCS Manager solved all the major provisioning and management requirements that had delayed the deployment of over 150,000 seats of Microsoft Office Communications Server (OCS) 2007.

A number of provisioning obstacles had stopped the customer from gaining the benefits of OCS. These obstacles included support for complex IT security and compliance policies, such as multiple provisioning workflows for different types of employees, multi-level help desk support, and minimizing the burden on IT caused by the manual update process. Ensim delivered a provisioning and management solution that integrated with the customer’s existing directory infrastructure and provisioning policies and supported different provisioning workflows, while automating the hundreds of daily manual updates. It also enabled delegated administration to support multi-level help desk operations, while offering full audit and reporting for these processes.

Unify Enterprise Edition is a complete, role-based access management solution that can be deployed just for OCS or across the entire unified communications (UC) infrastructure including email, VoIP, conferencing, collaboration, and instant messaging. Ensim’s OCS Manager enables businesses to realize the promise of unified communications without the pain of manual user provisioning and burdensome management. OCS Manager works with existing ID management solutions to allow organizations to take full advantage of all the new OCS 2007 features without imposing a burden on IT.

“Deployment of OCS 2007 often proves challenging for regulated organizations due to complex user entitlement policies,” said Scott Young, vice president of marketing and product management at Ensim Corporation. “By deploying Ensim Unify, our customer was able to solve its OCS provisioning and management challenges in less than 90 days, while enforcing the security and compliance policies required for its users. The effectiveness and scalability of Ensim Unify speaks for itself in this case, given the size of the OCS deployment it enabled.”

Key features of Ensim Unify Enterprise Edition OCS Manager include:

• Ability to Integrate with Complex Provisioning Policies
• Support for Multiple Provisioning Workflows
• Automated Maintenance of Daily Manual Updates
• Full Multi-level Help Desk Support
• Detailed System Activity and Transaction Logging

“The ROI associated with deploying unified communications is significant, but many organizations are stuck at deployment or take on burdensome management tasks after deployment,” said David J. Wippich, chairman and CEO at Ensim Corporation. “Ensim Unify enables quick deployment, automation of maintenance tasks, and interoperability that leverages existing investments and policies that can be extended to UC apps like OCS.”

More at: http://www.re-soft.com/unify